Provides a platform that enables real-time engagement, interaction, and transactions between consumer finance companies and their customers through text messaging.
Offers services such as welcome messages, payment reminders, and promotions through a variety of both preset and custom marketing and account workflow triggers.
Target Customers and Industries
Primarily serves consumer finance companies like banks, credit unions, lenders, and accounts receivable management (ARM) firms.
Helps these businesses improve customer engagement, increase on-time payments, and streamline operations through text-based communication and payments.
Lenders stay ahead of the curve with cutting-edge technology that sets them apart from the competition.
TWO-WAY TEXT CONVERSATIONS
Communicate with your customers in real-time through our user-friendly two-way text messaging functionality.
Customize your messages or utilize pre-built workflows to streamline your interactions.
COMPREHENSIVE TRACKING
Keep a detailed record of all customer text communications occurring on the platform.
Enjoy easy access to this information directly on the Customer Profile, making it easy to reference and analyze.
COMMUNICATION MANAGER
Automate your communication workflows with our advanced Communication Manager.
Create custom triggers, templates, and mass-texting capabilities to ensure your customers receive the right message at the right time.
CUSTOMER MANAGED PREFERENCES
Give your customers control over their communication preferences with our STOP and STOPALL functionality.
Customers can easily opt-in or opt-out of marketing and business communications.
CUSTOMER DATA VERIFICATION
Users can easily verify customer phone numbers directly within the platform.
Vergent’s Customer and Retail Portals provide customers and retailers the convenience of real-time text communications.
UNPARALLELED COMPLIANCE
Ensure your communication and payment processes adhere to the strictest industry regulations with our built-in compliance features. Rest easy knowing your business is protected.
